Privacy Policy

1. Introduction

SoleChem Europe S.r.l. ("we," "us," or "our") operates the solechem.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders and inquiries
• Communicate with you about products and services
• Improve our website and customer experience
• Comply with legal obligations (GDPR, REACH)
• Send marketing communications (with your consent)

4. Data Protection & GDPR Compliance

We process personal data in accordance with the EU General Data Protection Regulation (GDPR). Your rights include:

• Right of access to your data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, please contact info@solechem.com.

5. Cookies & Tracking

We use cookies to enhance your experience. You can control cookie preferences through our Cookie Consent banner. See our Cookie Policy for details.

6. Third-Party Services

We may share data with trusted partners (payment processors, analytics providers, CRM systems) only as necessary to provide our services. All third parties are GDPR-compliant.

7. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure authentication, and regular security audits.

8. Contact Us

9. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of material changes via email or by posting the updated policy on our website.